Archive for the 'Health care marketing' Category

05
Sep
13

Healthier Marketing: Taco Bell Cutting the Cord On Kids’ Meals

Fast food chains have been constantly under critique since pediatric obesity became a leading medical issue.  The convenience and favorable taste of fast food makes kids’ meals wildly popular,

Image

 their high calorie count and low nutritional value makes them highly criticized.  The unhealthy food is not the only problem.  Criti

In recent years, chains have begun to listen to health advisers. They claim to make steps toward healthier options, however, these changes might just be cosmetic, rather than a true interest in a creating healthier community.cs have long despised the marketing tactics of these restaurants, especially their relationship with children. The toy offering with each kid’s meal has been called unethical since children beg for the toy, not understanding the unhealthy food that comes along with it.

So far, Taco Bell has become the first national fast food chain to eliminate kid’s meals.  This decision was made following intense pressure from health advocates to eliminate the meals in order to promote healthier food choices for children.  However, CEO Greg Creed says that the pressure from the advocates was not the only force driving the elimination.  Creed says kid’s meals were not profitable for the company, representing only .5% of total sales, and the meals did not suit their target market of millennials.

Other fast food chains feeling heat from health advocates include Jack In The Box which eliminated the kid’s meal option in 2007, however Jack In The Box not a national chain.  For their Kids’ meals, McDonald’s, added apples and downsized the fries. Yet the toys still remain and the kids want them. Trust me, I was specifically asked by my five year old for dinner from McDonald’s last week so he could “get a cool toy”. Which I interpret to be: a piece of plastic crap surrounded by junk food he barely likes and hardly eats. And yet McDonald’s got my money.

Image

According to various reports, the real reason most brands eliminate kid’s meals or add healthier options is to increase their brand image.  Taco Bell looks good to health advocates and to the public by eliminating possible deceptive marketing to children that comes from offering cool toys in meals. Also, these other options do an excellent job of bringing customers in the doors, where they usually continue to buy the unhealthier menu choices and a profit is still made.

Should brands shift towards healthier food options, even if its not for healthier reasons?  Should Taco Bell be praised for eliminating the kid’s meal, even though they are doing it for primarily fiscal reasons? Is McDonald’s still king because apples are in  happy meals and the fries are smaller, or does it really make any difference?

Tell us what you think in the comments, and head over to our Facebook or Twitter at @weise_ideas.  Be sure to visit us at at WeiseIdeas.com

23
Jul
13

Healthcare Marketing: British Fertility Campaign Controversy: How Old is Too Old to Have a Baby?

The Duchess of Cambridge gave birth to a baby boy yesterday, continuing the conversation over delayed child rearing in Britain.  Duchess Catherine has now had her first son at 31 years of age.  Her pregnancy demonstrates the recent trend of women in Britain choosing to have children later in life.Image

According to First Response, a UK pregnancy testing company, women in Britain are postponing child rearing too late in life, which is why the company invested in a new fertility advertising campaign. The campaign, dubbed “Get Fertile Britain,” aims to shock, provoke, and some say shame, women in the UK to think about the consequences of delaying childbirth.

The campaign’s advertisement, receiving the bulk of the criticism, is a portrait of 46-year-old TV personality Kate Garraway, dressed as a heavily pregnant 70-year-old woman.

Relying on the shock value of the advertisement to stir conversations, First Response says the goal of the campaign is to alert women to think about fertility at a younger age, as studies have found that fertility declines with age starting in early thirties and declines rapidly after 37.

Image

First Response is overtly concerned because statistics have shown that women in the UK are choosing to delay childbirth more than women in any other country. The average British woman has her first child around 30 years of age, which is five years later than the average American woman. Many wom

en put off raising children because of student debt, the cost of raising a child, work and other life obstacles.

The campaign is receiving a lot of international attention, stirring up controversy among many women, some stating that “those struggling with infertility don’t need to see a wrinkly old mum” and that “the campaign is wrong, misogynistic, and naïve.” Many women feel the campaign is shaming them for making the choice to prolong childrearing.

According to a recent study, 70 percent of women in Britain want to have children and the majority are planning to have their first child in their early thirties.  75 percent are not concerned about their ability to conceive; however, those women over 40 years of age that needed IVF assistance were “shocked” that they needed fertility treatments in order to conceive.

What are your thoughts on the “Get Britain Fertile” campaign? Do you find it effective or offensive? Tell us in a comment below and at Facebook or Twitter.

06
Feb
13

“2013 Health Care Advertising: Looking for Answers”

Here is a preview of my featured article,”2013 Health Care Advertising: Looking for Answers, seen in the February issue of The Review.

To read the entire article, click here.

With the future of health care evolving, consumer behavior and attitudes must be examined. Weise Communications Co-founder and President Tracy Weise offers her top five suggestions for health care advertising and consumer engagement for 2013.

1.            Create Medical Communities through Social Media

Hospitals and health care systems can optimize outreach to educate consumers by moving beyond corporate websites and creating a strong social media presence via social media sites, blogs, referrals and webinars.

2.             Increase Engagement with Mobile Media

As more consumers utilize their smart phones and tablets for Web browsing, medical apps will allow consumers to order medication, set appointments, learn about health initiatives and obtain the contact information of health care institutions.

3.            Take a Broad Approach to Community Wellness

Online and offline advertising communication messages featuring, “well care” not just “sick care” will motivate consumers to take control of their own health in order to decrease hospital readmissions.

4.            Be Keenly Aware of the Competition

In order to prevent patients from traveling far and wide seeking optimal doctors and ideal medical costs, health care advertising can lesson competition for the health care consumer by creating specific and consistent messages to target audiences.

5.            Show Sensitivity for Consumer Anxiety Through Proactive, Targeted Communications

Health care institutions can ease consumer fears of the changing health marketplace by emphasizing positive messages about health care changes, providing dedication to community health, and advocating for the most profitable health care institutional services.

 

19
Dec
12

Healthcare Marketing Predictions for 2013

X_Ray_Heart_by_mmattes_GreenBlack1With the major healthcare reform provisions slated to take effect in 2014, less than 13 months away, Weise Communications believes 2013 will be a year of preparing for those changes to occur. As we have spent the last year with physicians, medical practitioners, highly publicized medical facilities and budding health and wellness entrepreneurs, we have compiled our list of healthcare marketing predictions for 2013.

Physicians and medical professionals will embrace technology to enhance the patient experience. We foresee software as a service (SaaS) combining with platform as a service (PaaS) to provide cloud-based solutions that will enhance EMR and patient communications.

Consumers are abandoning PC/desktop computers, the entire medical community will need to adapt to tablets and mobile. 2013 will be the year that the luxury of a mobile optimized website will no longer be optional.

HIPAA for mobile will be a massive concern for 2013, so EMR costs will continue to rise. Mobile will be an extraordinary opportunity for marketers in 2013.

More than ever before, patients are becoming advocates for their own health and wellness. They are relying on sources like WebMD and Everyday Health for information. Also, they are using social media for validation and referrals. There will be more pressure on medical facilities to embrace social media to ensure accurate information is being delivered from a reputable source.

Franchising and licensing will continue to be a business model that ensures affordable and accessible healthcare treatment options. It will also provide an alternative to the increasing amount of government involvement in the healthcare decision-making process.

Let us know your healthcare marketing prediction for 2013, and we’ll plan on discussing how accurate we are at SHSMD 2013 in Chicago. Share your thoughts with us on Facebook at Weise Communications and follow @Weise_Ideas on Twitter.

 

12
Dec
12

Healthcare Advertising: E-Cigarettes; Messaging Targets Many Audiences

The marketing of Electronic Cigarettes, the “cigarette alternative,” is becoming more aggressive and reaching larger audiences. While these devices have been available for several years, the advertising is now reaching new venues. Advertising can be seen on cable TV and is pervasive with online videos. Websites clad with sexy women in sultry positions and superhero men puffing on electronic cigs are easy to find. Adding in fun and young flavors such as bubblegum, strawberry, chocolate and peach and you have a whole fun new and sexy category of safe smoking. This ultimately creates a market for e-cigs that include non-smokers.

Image

Image

Image

Image

An article by Anthony Nagy from Business Insider discusses the advertising messages presented by manufacturers of e-cigs. I agree with Nagy’s overall assessment that the marketers are missing an opportunity to message the health benefits of the devices. If, as proponents state, it is true that this is a great alternative for those addicted to the unhealthy habit of smoking, then shouldn’t the messages tailored for smokers include this health message?

We did find one such an example:

Image

The New York Times suggests that many of the current campaigns are reminiscent of iconic cigarette ads. Clearly those campaigns were successful and with the prevalence of online ordering, it is a strong possibility that a youth market will be intrigued and motivated by the campaigns. After all, what teenager does not want to be sexy and strong? Without the prevalence of the aforementioned health messaging, however, I wonder if the campaigns will be the first step in developing young smokers? Is it possible that e-cigarettes could the gateway to smoking real cigarettes rather than (or in addition to) the bridge to quit?

What do you think about the marketing for e-cigs? Are they reaching audiences in the right way? Will the marketing of these devices lead to a healthier society with less smoking or create a new era of people who jump from electronic cigarettes to real ones?

Share your thoughts here or on Facebook at Weise Communications and follow us on Twitter at @Weise Ideas.

25
Sep
12

Top Ten Things We Learned at SHSMD 2012

Attendees of SHSMD2012 are back at their home locations plotting a return to Chicago in 2013, attempting to sync their Poken and wondering if they missed anything from Saturday morning’s keynote, Thomas Goetz (he only spoke to about 20% of the audience Ari Fleisher had on Thursday). While everyone will have their personal take-aways, Tracy Weise, Jay Weise and I developed a top ten list of things we learned in Philadelphia.

1. Hospitals and all medical facilities are overturning every rock for ideas, actionable plans to reduce readmission rates. The most effective tactic so far is educating the family of a patient and allowing the pressure of a loved one to encourage post-hospital stay behavior.

2. Awesome description of the difference between the nuance of healthcare system and service line marketing: The healthcare system branding creates a promise, the service line marketing delivers on the promise created.

3. The overwhelming majority of attendees were unconcerned about outcome of Presidential election as it relates to healthcare reform. Some things are in place and will stay in place; other things will change regardless of who wins.

4. Acceptance of the “must do” strategies in the American Hospital Association report:

    • Increase Hospital-Physician alignment
    • Improve the quality of patient safety
    • Make advancements in hospital efficiency
    • Develop an integrated information system

5. In a session that included an interactive questionnaire, Lack of strategy, lack of time and lack of staff were the biggest reasons offered for not implementing a robust social media plan. However, an argument can be made that there is still a lack of knowledge about social media in the healthcare marketing community.

    • Only 1.1% of the 1,300 SHSMD2012 attendees checked into the SHSMD 2012 Conference using the location based social media platform foursquare
    • Only 6.2% of the attendees tweeted using the hashtag ‘#SHSMD12

This begs the question, why are healthcare marketing experts reluctant to embrace an important ‘patient experience’ tool?

6. Web 2.0 and social media are working for patient acquisition: There were two case studies, Mayo Clinic and Cincinnati Children’s Hospital with tangible results and the programs were replicable.

7. It is massively important to incorporate a disciplined planning approach to service lines prior to budget season, otherwise you’ll budget before you plan and back into the programs you can afford. At the same time you must engage physicians in the planning process and they must see action otherwise you’ll never get buy-in in future years.

8. Nobody really knows what the ACO landscape will look like, if any so called expert tells you otherwise, they don’t know what they are talking about. They may fool you, but don’t let them make a fool out of you.

9. The quantitative data to effectively manage your medical facility is available, be sure to incorporate qualitative data from physicians to complete the story.  Be sure to deep dive into data analysis if the results are contrary to the generally held opinions of hospital leadership, otherwise you have an uphill battle trying to change minds.

10. Best Quotes from SHSMD2012 – if you said any of these, you know who you are:

    • Overheard at the end of concurrent sessions on day 1: “I am ready to nap dangerously.”
    • In a session when the presenter was making a transition from social media to anal reconstruction surgery, “Before we dive into bowel movements…”
    • In a session responding to a question about strategies, objectives and tactics: “People have a harder time with strategies because they are squishy.”
    • In the exhibit hall, “Hospitals are concerned about patient tracking after they leave the hospital, but why has the term out migration been replaced with leakage.”

Want to find out more about what we learned at SHSMD 2012? Give us a call. Want to add to this list, share your thoughts here or on Facebook at Weise Communications and follow us on Twitter at @Weise_Ideas.

06
Dec
11

Find Blood via Facebook

Most treatments depend on blood. And finding a matching donor can be a problem for many hospitals and clinics around the world.

Now in India, a project called SocialBlood.org is saving lives. The Facebook-powered campaign encourages blood donations and enables potential donors and recipients to make contact with one another through the online forum.

Social Blood connects people who has same blood type. Choose your blood type from the website and join the Facebook group. It’s that easy. After you become a  member of your blood type group, you can invite your friends, post a message in emergency or respond to requests for blood donations.

“A recent post from a man asking for blood for his daughter received 74 responses in 24 hours,” said 22-year-old Social Blood Founder Karthik Naralasetty.

This simple idea of connecting via Facebook is taking social media to the next level. Could your health organization benefit from a similar campaign?

Let us know what you think about Social Blood, we would love to hear your feedback and comments here on The Side Note, or via Twitter @Weise_Ideas or on Facebook.




Share The Side Note

Facebook Twitter More...

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 1,099 other followers

Weise Twitter

Error: Twitter did not respond. Please wait a few minutes and refresh this page.

Archives