53 Responses to “Rebranding a Health Care Facility: Wake Forest Baptist Health”


  1. 1 Pamela S. White
    May 2, 2011 at 2:07 pm

    Might be a great hospital, but no personal contact… spend mega money on tests and no one ever gets in touch with you, no call back, no letter… you will die waiting on a reply… Pamela WHITE

  2. 2 Wake Forest Baptist Health
    May 3, 2011 at 12:12 pm

    Hi Pamela,
    We strive to ensure our patients receive the best care and service. We value feedback of all kinds from our patients. If you have further information about your experience, please send it to socialmedia@wakehealth.edu and we will ensure the appropriate people receive your email and respond.

  3. 3 Susan
    July 2, 2011 at 8:01 pm

    Wake Forest Baptist Health is a GREAT hopsital. My daugher was born with a rare genetic syndrome 22yrs ago. The genetics dept. did not rest until they had correctly identified her genetic disposition. She has been given tremendous support from Baptist throughout her 22yrs and survived far past the average prognosis for this syndrome due to the treatments received at Baptist. She underwent a kidney transplant there 7yrs ago and is monitored in the nephrology clinic monthly. The very day her labs are drawn evaluating her kidney function, we get a call early evening from her physician, not a nurse, her nephrologist, informing us of the results. Not occassionally, every single month. If I have any concerns whatsoever about my daughter’s health, I send an email and receive a reply- immediately.

    We briefly experienced healthcare for another family member who was diagnosed with an extremely rare neuroendorine cancer at the ‘other’ large research medical center here in North Carolina. When given two months to live and told at the other ‘big’ hospital that his liver was inoperable, we brought his care to the comprehensive cancer ctr. at Wake Forest and guess who is still with us today, 12 mos. later- he is. I wanted him to go to Wake Forest immediately but he was strongly urged to seek treatment from the ‘other’ hospital. Thanks to WFBH, his prognosis is now 5yrs. with a solid probability of even longer given the state of art liver research going on. They are on the brink of growing new livers in their research department there people! We are most impressed with the genuine concern and personal care given consistently by every staff member we come in contact with, from those in Valet Parking & Transport to leading surgeons in their disciplines. I highly reccommend Wake Forest Baptist Health to all I come in contact with. I have two immediate family members who are alive today because of the quality care they have been given there.

    We have received the best care and service at Wake Forest Baptist Health and I am proud to call it our home for serious medical needs.

  4. July 5, 2011 at 7:29 am

    Susan-
    Its always nice to hear of great experiences at hospitals. By nature, none of us really want to be in one. Your daughter is lucky to continue to have such great medical care. My guess is, the nurses and physicians at Wake Forest Baptist Health care just as much about the medical treatment your daughter receives as you do. Best of luck as you continue this journey.

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